Lead and negotiate change while resolving conflicts along the way.

The modern workplace has changed. With seismic shifts in the way we work, including flatter organizational  structures, the rapid changes brought about by the development of AI, and the norm of remote, global teams, traditional management styles and approaches are simply not effective anymore.

Today’s world demands a new kind of leader—one who can navigate tension, bridge divides, and turn friction into collaboration.

Why This Program?

With the leadership playbook having been rewritten, our MS in Conflict Resolution and Negotiation puts you one step ahead of all of this. We don’t just teach theory; we equip you with the knowledge, skills and abilities to lead  effectively, handle conflicts, and tackle your myriad of negotiations. The real-world strategies you need and will learn are:

• Commanding the Room: Lead with confidence in complex, rapidly changing environments.
• Bridging the Distances: Master the art of managing and uniting teams from near and far.
• Developing healthy and psychologically safe workplaces: Turn difficult organizational conflict and perplexing negotiations into catalysts for growth and resilience.

Don’t just manage teams—transform them! Are you ready and up to the challenge?

Program Requirements

Students must complete 30 hours of graduate coursework to complete the Master of Science in Conflict Resolution and Negotiation.

Upon successful completion of the M.S. in Conflict Resolution and Negotiation, graduates will:

• Understanding of Concepts, Practices, Theories: Articulate and demonstrate an understanding of core leadership and negotiation models, theories, and practices as they relate to intrapersonal, interpersonal and organizational levels.
• Analysis: Exhibit the capacity to assess a situation and recognize verbal, behavioral and structural indicators of problems, decipher the interests and needs of different stakeholders in any given setting, which sets the stage for appropriate leadership and negotiating actions.
• Application of Practices: Demonstrate the ability to set realistic and achievable goals and objectives, utilize appropriate leadership and/or negotiating processes and skills to fit the current challenge, develop a strategic plan of action with acceptable contingencies for various possible occurrences.
• Research: Investigate and accurately assess the benefits and barriers associated with any given goal or objective; including formal preparation before meeting with various stakeholders and making the necessary adjustments on an ongoing basis as new information is uncovered during the process.
• Problem-Solving: Display the aptitude to accurately assess the gaps between expectations and reality on an ongoing, iterative basis, and develop creative ideas that address difficult and challenging dilemmas.
• Communications Skills: Develop proficiency in, and understand the limitations of, all forms of communications; i.e., verbal, nonverbal, virtual, etc... to achieve goals and objectives.
• Adaptability and Flexibility: Learn how to develop a flexible mindset and to adapt to any situation. Organizational leadership and negotiation require an ability to think on one’s feet and adapt to different situations and circumstances that might arise.
• Reflective Global Perspective: Become aware of, and gain respect for, cultural norms and behavioral expectations during all phases of the leadership and negotiating process. Possess the ability to convey sincere interest in multi- cultural pluralism and a willingness to adapt leadership and negotiations accordingly.